ALI, M. S. Ishar; TONY, J. Resi; ANPUTHASAN, V. E-Service Quality and Customer Satisfaction: With Reference to Atm Services of State Banks in Sri Lanka. International Journal on Economics, Finance and Sustainable Development, [S. l.], v. 4, n. 6, p. 25–34, 2022. DOI: 10.31149/ijefsd.v4i6.3149. Disponível em: https://journals.researchparks.org/index.php/IJEFSD/article/view/3149. Acesso em: 7 nov. 2026.