GARG, V. Service Quality and Customer Satisfaction in Private Sector Banks: An Empirical Study. International Journal on Economics, Finance and Sustainable Development, [S. l.], v. 4, n. 10, p. 139–146, 2022. DOI: 10.31149/ijefsd.v4i10.3661. Disponível em: https://journals.researchparks.org/index.php/IJEFSD/article/view/3661. Acesso em: 3 oct. 2026.