Rachman, Rafaillah Neysa. “Segmentation of Local Skincare Consumers Based on Electronic Word of Mouth (e-WOM) Characteristics: A Hierarchical Cluster Analysis Approach”. International Journal on Economics, Finance and Sustainable Development 8, no. 3 (August 10, 2026): 93–102. Accessed November 12, 2026. https://journals.researchparks.org/index.php/IJEFSD/article/view/5789.