THE INFLUENCE OF ORGANIZATIONAL CULTURE, WORK COMMITMENT AND JOB SATISFACTION ON EMPLOYEE PERFORMANCE (CASE STUDY OF PT. BANK RAKYAT INDONESIA TBK OFFICE OF THE SARAPUNG MANADO BRANCH)
Keywords:
Organizational Culture, Work Commitment, Job Satisfaction
Abstract
This study aims to see the influence of Organizational Culture, Work Commitment and Job Satisfaction on Employee Performance. This analysis uses independent variables, namely Organizational Culture, Work Commitment and Job Satisfaction. The dependent variable is Performance. The sample of this research is the employees of Bank BRI, Sarapung Branch, Manado, North Sulawesi. Sampling was done by saturated sample method. Data collection was carried out by distributing questionnaires directly to 60 employees. The statistical method uses multiple linear regression analysis, with the T test and F test. The results of this study indicate that the influence of organizational culture partially has a positive and significant effect on employee performance, work commitment partially has a positive and significant effect on employee performance, Job satisfaction partially has a positive and significant effect on employee performance. Organizational Culture, Work Commitment and Job Satisfaction simultaneously have a positive and significant effect on Employee Performance.
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2. AA Anwar Prabu Mangkunegara. 2017. Company Human Resource Management. Bandung : PT. Rosdakarya youth.
3. Achmad Sobirin. 2007. Understanding Organizational Culture, Meaning and Application.
4. Afandi, P. 2018. Human Resource Management (Theory, Concepts and Indicators). Riau: Zanafa Publishing.
5. Alwi, Syafarudin, 2015, Human Resource Management, Second edition, BPFE Yogyakarta, Yogyakarta.
6. Bernardin, O., and Russell, D. (2016). Organizational Behavior Translation Volume 3. Yogyakarta: Andi Offset.
7. Buhler, P. (2007). Alpha teach yourself management skills within 24 hours. Jakarta: Erlangga.
8. Cameron S. Kim and Quinn E. Robert, Diagnosing and Changing Organizational Culture : Based on the Competing Values Framework, Third Edition (San Francisco: Joh Wiley & Sons, Inc., 2006,2011).
9. Ferdian Fatikhin, Djamhur Hamid and M. Djudi Mukzam. (2017). Effect of Work Conflict and Work Stress on Employee Performance. Journal of Business Administration (JAB)|Vol. 47 No. 1
10. Ghozali, Imam. 2018. Application of Multivariate Analysis with the IBM SPSS 25 Program. Diponegoro University Publishing Agency: Semarang
11. Gibson, JL, Ivancevich, JM, & Donnelly, JH (2017). Organization: Behavior, Structure, Process. (Translation) Edition Eight. Jakarta: Script Binarupa.
12. Hamali, A.Y. (2018). Understanding Human Resources. Yogyakarta: Fun Book PT.
13. Hamali, Arif Yusuf. 2018. Understanding of Human Resource Management. Jakarta : PT. Exciting Book
14. Handoko, T. Hani. (2020). Personnel Management and Human Resources. Yogyakarta: BPFE UGM.
15. Irianto, J. (2001). Human Resource Management. Surabaya: Human Scholar
16. Jones, Gareth R. & George, Jennifer M.(2008). : “Contemporary Management”, Fifth Edition. McGraw-Hill International, United States of America.
17. Kaplan. Robert S and David Norton. 2001. Balanced Scorecard: Applying Strategy Into Action, Translated by Peter R. Yosi Pasla from Balanced Scorecard: Translating Strategy Into Action (1996), Erlangga: Jakarta.
18. Kashefi., et al. (2013). Organizational Commitment and Its Effects on Organizational Performance. Journal Of Contemporary Research In Business 4 (12).
19. Khoirusmadi, S. Ahmad. 2011. "Analysis of the Influence of Transformational Leadership on Employee Performance with Organizational Culture as an Intervening Variable". Management Thesis, Faculty of Economics, Diponegoro University.
20. Kopelman, RE 1988. Managing Productivity in Organizations a Practice People Oriented Perspective. New York: McGraw Hill Book Company.
21. Kreitner, Kinicki. 2010. Organizational Behavior. New York: McGraw-Hill.
22. Mangkunegara (2018). The Effect of Organizational Culture and Organizational Commitment on Employee Performance. 1(1), 9–25.
23. Mathis Robert L and John H. Jackson, 2016. Human Resource Management. Book 1, Translated Language: Jimmy Sadeli and Bayu. Prawira Hie, Salemba Empat. Jakarta.
24. Mathis, RL, and JH Jackson. 2016. Human Resource Management. Issue 10 Volume 3. Salemba Empat. Jakarta.
25. Mowday, RT, Porter, LW, & Steers, RM (2009). Employee-Organization Linkages. Texas: South-Western Cengage Learning.
26. Nazir, Moh. (2013). Research methods. Bogor: Ghalia Indonesia.
27. Rabbi, F., Jalil, N. A., Rajest, S. S., & Regin, R. (2020). An Approximation For Monitoring The Efficiency Of Cooperative Across Diverse Network Aspects. Webology (ISSN: 1735-188X), 17(2).
28. Ricardianto, Prasadja. 2018. Human Capital Management. Jakarta: InMedia
29. Robbins SP, and Judge. TA (2014), Organizational Behavior. Jakarta: Salemba Empat.
30. Robbins, SP, 2015. Organizational Behavior. 16 ed. Jakarta : Salemba Empat .
31. Robbins, SP, Langton, N. (2010). Organizational Behavior. Concepts, Controversies, Applications. 4th Ed. New York: Prentice Hall.
32. Rusdy A. Rivai. (2019). Management. Palembang: Publisher of the Faculty of Economics and Business, Muhammadiyah University of Palembang.
33. Sastrohadiwiryo, 2013, Indonesian Workforce Management, edition. 2, Earth Literature, Jakarta.
34. Sedarmayanti. (2014). Fundamentals of Knowledge About Office Management. Bandung: Mandar Maju.
35. Sedarmayanti. (2014). Human Resources and Work Productivity. Jakarta: Mandar Maju.
36. Sedarmayanti. 2017. HR Planning and Development to Improve Competency, Performance and Work Productivity. PT Refika Aditama. Bandung.
37. Sekaran, Uma and Roger Bougie, (2017), Research Methods for Business: Skills-Development Approach, 6th Edition, Book 1, Second Printing, Salemba Empat, South Jakarta 12610.
38. Sirohi, Anshu & Shrivastva, Nidhi. (2013). Correlation of Satisfaction, Commitment & Performance on Faculty Staffs' Performance at Private Institutions in Uttarpradesh (India). International Journal of Management and Social Sciences Research (IJMSSR) Vol 2, No. 8.
39. Spector, PE (2012). Industrial and organizational psychology: Research and practice 6th Ed. New Jersey: John Wiley & Sons, Inc.
40. Sugiyono. (2018). Quantitative Research Methods, Qualitative, and R&D. Bandung : Alfabeta, CV.
41. Sujarweni, V. Wiratna. 2015. Business and Economic Research Methodology, 33. Yogyakarta: New Press Library.
42. Werther, William B. & Keith Davis. 1996. Human Resources And Personal Management. Fifth edition. New York: McGraw-Hill.
43. Wibowo. (2013). Organizational culture: A need to improve long-term performance. PT Raja Grafindo Persada. Depok.
44. Wibowo. (2017). Work management. Fifth Edition. Depok: PT. King of Grafindo Persada.
45. Wirawan, 2015. Evaluation of Human Resource Performance (Theory, Application, and Research). Jakarta: Salemba Empat.
46. Yusuf, MR, Syarif, D. (2018). Organizational Commitment. Jakarta: Nas Media Pustaka.
Published
2023-01-15
How to Cite
Ni Putu Meydela Suarjana, Olivia S. Nelwan, & Imelda WJ Ogi. (2023). THE INFLUENCE OF ORGANIZATIONAL CULTURE, WORK COMMITMENT AND JOB SATISFACTION ON EMPLOYEE PERFORMANCE (CASE STUDY OF PT. BANK RAKYAT INDONESIA TBK OFFICE OF THE SARAPUNG MANADO BRANCH). International Journal on Economics, Finance and Sustainable Development, 5(1), 94-112. https://doi.org/10.31149/ijefsd.v5i1.3907
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