PENGUKURAN KINERJA RANTAI PASOK DENGAN MENGGUNAKAN SUPPLY CHAIN OPERATION REFERENCE (SCOR) BERBASIS ANALYTICAL HIERARCHY PROCESS (AHP) PADA PT. MSM

Muhammad Saadillah Mursyid; Hana Catur Wahyuni, ST., MT

Muhammad Saadillah Mursyid Program Studi Teknik Industri, Fakultas Teknik, Universitas Muhammadiyah Sidoarjo, Indonesia Jl. Majapahit, 666 B, Sidoarjo
Hana Catur Wahyuni, ST., MT Program Studi Teknik Industri, Fakultas Teknik, Universitas Muhammadiyah Sidoarjo, Indonesia Jl. Majapahit, 666 B, Sidoarjo

Keywords: Supply Chain Operation Reference (SCOR), Analytical Hierarchy Process (AHP), Key Performance Indicator (KPI).

Abstract

This study uses the Supply Chain Operation Reference (SCOR) and Analytical Hierarchy Process (AHP) methods. From the result of research using Supply Chain Operation Reference (SCOR) method and Analytical Hierarchy Process (AHP) produced 27 KPI where for plan perspective there are 4 KPI consisting of reliability 2 KPI, responsiveness 2 KPI. For a source perspective there are 8 KPI consisting of reliability 4 KPI, responsiveness 2 KPI, Flexibility 2 KPI. Make perspective there are 7 KPI consisting of reliability 3 KPI, responsiveness 2 KPI, flexibility 2 KPI. For a delivery perspective there are 5 KPIs that consist of 3 KPI reliability, 2 KPI responsiveness. Then for the return perspective there are 4 KPI consisting of 2 KPI reliability, 2 KPI responsiveness. Then with the Analytical Hierarchy Process (AHP) method produced a delivery perspective is the perspective with the highest level of importance on the supply chain performance of PT. MSM. With the results of this performance measurement can be used as a benchmark for the company to get optimal performance.

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