The Journey of the On-The-Job Trainees on their Knowledge, Attitudes, and Skills Development under the New Normal
Abstract
The study stood all about the journey of the on-the-job trainee under the new normal in relation to the model and module-based training program of the school. It describes the experiences encountered by the trainees in the development of knowledge, skills, and attitudes (KSA) as the course of internship. Structured and semi-structured questionnaires were utilized through interviews, focused-group discussions, and in-depth interviews to allow themes to flow organically rather than merely asking questions from a prepared question list in a precise order. Qualitative-narrative case study methods were used, utilizing inductive coding, in-vivo, categorizing, and theme analysis of the data that was transcribed from the respondents’ responses. Results revealed that, the COVID-19 pandemic has had an impact on the trainees' learning skills, knowledge, and attitudes as well as on their performance, which contradict to high-quality customer service. Yet, individual enhanced performance immediately leads to profit, and a systematic strategy for measuring and evaluating training programs is essential for achieving consistent performance. It is, therefore, a structured program in place of on-the-job training, better strategies to address individual learning impairments to the development of the trainees that contrast with the goal and objectives of the on-the-job training course.
References
Alipour, M., Shahnavaz, A., (2009). A Study of On the Job Training Effectiveness: Empirical Evidence of Iran, International Journal of Business and Management, Volume 4, No. 11. www.ccsenet.org/journal.html.
Barron, J. M., Berger, M. C., Black, D. A., (1997). On-the-Job Training, Kalamazoo, MI: W. E. Upjohn Institute for Employment Research, doi.org/10.17848/9780585262369. ISBN 0-88099-178-X.
Black, K., (2010). “Business Statistics: Contemporary Decision Making” 6th edition, John Wiley & Sons.
Campbell, D.E., (2006). What is education’s impact on civic and social engagement?. Retrieved from http://www.oecd.org/edu/innovationeducation/37425694.pdf.
CHED COVID Advisory No. 7 (2020) Guidelines for the Prevention, Control and Mitigation of the Spread of Coronavirus Disease 2019 (COVID-19) in Higher Education Institution (HEI’s). https://ched.gov.ph/wp-content/uploads/CHED-ADVISORY-7 final.pdf.
Collin, K., Tynjala, P., (2003) Integrating theory and practice? Employees’ and students’ experiences of learning at work. Journal of Workplace Learning, Vol. 15 No. 7/8. ISSN: 1366-5626. Doi.org/10.1108/13665620310504828.
Dey, I., (1993). Qualitative Data Analysis: a User-Friendly Guide for Social Scientists. London: Routledge.
Eranda, D. H. U., Kumarasinghe, P. M. K., (2021) Fostering Opportunities for Technopreneurship in the New Normal. International Research Symposium – 2021, University of Vocational Technology. ISSN: 2602-8778.
Garavan, T. N., Murphy, C., (2001) The co-operative education process and organizational socialization: A qualitative study of student perceptions of its effectiveness. Education + Training, Vol. 43 No. 6. ISSN: 0040-0912. Doi.org/10.1108/EUM0000000005750.
Gegenfurtner, A., Ebner, C., (2019). Webinar in Higher Education and Professional Training: A Meta-analysis and Systematic Review of Randomized Controlled Trials. Educational Research Review, Volume 28., doi.org/10.1016/j.edurev.2019.100293.
Gegenfurtner, A., Zitt, A., Ebner, C., (2020). Evaluating Webinar-based training: a mixed methods study of trainee reactions toward digital conferencing. International Journal of Training and Development, Volume 24, Issue 1. Doi.org/10.1111/ijtd.12167.
Gill, A., Lashine, S., (2003) Business Education: A strategic Market-Oriented Focus, International Journal of Educational Management. Vol. 17 No. 5. ISSN: 0951-354X, doi.org/10.1108/09513540310484904.
Idrus, H., Noor, A.M., Salleh, R., Hashim, H. M., (2010). An exploratory study on interns‟ communicative abilities: The industrial internship experience, 2nd International Congress on Engineering Education, Kuala Lumpur, Malaysia.
Kim, E.B., Kim, K. and Bzullak, M. (2012). A survey of internship programs for Management undergraduates in AACSB-accredited institutions. Retrieved from https://search.proquest.com/docview.
Kovach, K. A., Cohen, D. J., (1992) The relationship of on-the-job, off-the-job, and refresher training to human resource outcomes and variable. Human Resource Development Quarterly, Vol. 3, Issue 2. Doi.org/10.1002/hrdq.3920030207.
Mihail, D. M., (2006). Internships at Greek universities: an exploratory study. Journal of Workplace Learning, Volume 18 No. 1, Emerald Group Publishing Limited 1366-5626 DOI 10.1108/13665620610641292.
17. Plaza, O. N. II., Sual. R. J., (2017). Student Internship Program of the Philippines and 21st Century Competencies: Basis for the Improvement, Liceo Journal of Higher Education Research/Asian Scientific Journal, Vol. 13, No. 1., ISSN 2094-1064.
Rossman, G. B., & Rallis, S.F., (2012). The Research Journey: Introduction to Inquiry. The Guilford Press, A Division Guilford Publication Inc., 370 Seventh Avenue, Suit 1200, New York, N.Y. 10001. ISBN 978-1-4625-0512-8.
Rothwell, W. J., Kazanas, H. C., (2004). IMPROVING ON-THE-JOB TRAINING: How to Establish and Operate a Comprehensive OJT Program, Second Edition. Published by Pfeiffer An Imprint of Wiley. 989 Market Street, San Francisco, CA 94103-1741 www.pfeiffer.com, ISBN 0-7879-6505-7.
Saldaña, J., (2013). The Coding Manual for Qualitative Researchers, Second Edition, SAGE Publication Ltd. 1 Olivers Yars, 55 City Road London EC1Y 1SP. ISBN 978-1- 44624-736-5.
Sevilla, C. G., Ochave, J. A., Punsalan, T. G., Regala, B. P., Uriarte, G. G., (1992). Research Methods, Revised Edition, Rex Book Store, Manila Philippines, ISBN 971-23-1058.2.
The On-The-Job Training Manual (2015). Ensuring Effective On-the-Job Training, Region 6., http://ro6.dole.gov.ph/fndr/mis/files/OJT%20MANUAL.pdf.
Velez, A., (2012). Preparing students for the Future-21st Century skills. Retrieved from ProQuest Dissertations Pub. Retrieved at https://search. proquest.com/docview.
Verecio, R., (2014). On-the-Job Training of the BS Information Technology program of Leyte Normal University, Tacloban City: An Assessment. Retrieved from http://www.ijern.com/journal/March-2014/06.pdf International Journal of Education and Research Vol. 2 No. 3 March 2014.
Watson, D. (2007). Managing civic and community engagement. Retrieved from http://content.ub.hu berlin.de/monographs/toc/hochschulwesen/ BV022822486.pdf.
Watson, D., (2000). The Universities and its communities. Retrieved from https://www.oecd.org/site/imhe2006bis/37477605.pdf.
Copyright (c) 2022 Marcelo Caldito Calabit
This work is licensed under a Creative Commons Attribution 4.0 International License.
In submitting the manuscript to the International Journal on Integrated Education (IJIE), the authors certify that:
- They are authorized by their co-authors to enter into these arrangements.
- The work described has not been formally published before, except in the form of an abstract or as part of a published lecture, review, thesis, or overlay journal.
- That it is not under consideration for publication elsewhere,
- The publication has been approved by the author(s) and by responsible authorities – tacitly or explicitly – of the institutes where the work has been carried out.
- They secure the right to reproduce any material that has already been published or copyrighted elsewhere.
- They agree to the following license and copyright agreement.
License and Copyright Agreement
Authors who publish with International Journal on Integrated Education (IJIE) agree to the following terms:
- Authors retain copyright and grant the International Journal on Integrated Education (IJIE) right of first publication with the work simultaneously licensed under Creative Commons Attribution License (CC BY 4.0) that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
- Authors can enter into separate, additional contractual arrangements for the non-exclusive distribution of the International Journal on Integrated Education (IJIE) published version of the work (e.g., post it to an institutional repository or edit it in a book), with an acknowledgment of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) before and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.
